Entry-Level Museum Visitor Services Associate

Senator John Heinz History Center; Pittsburgh (Allegheny County); On-site; USD 22,000 - 30,000; Full time

Job summary

The Senator John Heinz History Center, Fort Pitt Museum in Pittsburgh, seeks two full-time Museum Associates to provide visitor services and general museum support. You will handle admissions, process transactions, assist with shop duties, and help maintain clean facilities.

Weekends and holidays required; prior retail/customer service is a plus. This entry-level role offers hands-on experience across departments and opportunities to contribute to exhibits and public programs within a

Qualifications

• High school education or equivalent; related college coursework in history or museum studies preferred.
• Strong organizational and time-management skills.
• Excellent customer service and communication skills.
• Willingness to work weekends/holidays; physically capable of lifting and standing.

Responsibilities

• Visitor Services: handle admissions, cash/credit transactions, and museum shop sales.
• Housekeeping: assist with cleaning and restocking to maintain a clean facility.
• Museum Support: prepare galleries and respond to visitor inquiries.
• Program/Exhibit Support: assist with school tours and public programming as needed.

Skills

customer service

communication

organization

time management

Education

High school education or equivalent

College coursework in history or museum studies (preferred)

Job description

The Senator John Heinz History Center, Fort Pitt Museum in Pittsburgh, seeks two full-time Museum Associates to provide visitor services and general museum support. You will handle admissions, process transactions, assist with shop duties, and help maintain clean facilities.

Weekends and holidays required; prior retail/customer service is a plus. This entry-level role offers hands-on experience across departments and opportunities to contribute to exhibits and public programs within a