Part-Time Museum Guest Relations & Membership Sales

The Woodruff Arts Center; Atlanta (GA); On-site; USD 30,000 - 40,000; Part time

Job summary

The Woodruff Arts Center in Atlanta is looking for a Guest Relations Attendant. This part-time position involves promoting and selling museum memberships and tickets while providing exceptional customer service. Ideal candidates will have 3+ years of sales and customer service experience, possess solid communication skills, and be adept with CRM systems like Tessitura. Flexibility for weekends and occasional evening shifts is essential to support various museum programs and events.

Qualifications

• 3+ years in a sales-driven role, meeting or exceeding targets.
• 3+ years in customer service within fast-paced settings.
• Proficiency with CRM systems like Tessitura.

Responsibilities

• Engage visitors and sell memberships and tickets.
• Resolve inquiries to ensure a positive experience.
• Facilitate school and group tours efficiently.
• Perform transactions accurately with POS systems.
• Use strong decision-making for operations.
• Collaborate to improve sales and guest satisfaction.
• Adapt across various roles, supporting museum operations.

Skills

Sales Experience

Customer Service

Technical Proficiency

Communication

Problem Solving

Leadership

Adaptability

Tools

Tessitura

Job description

The Woodruff Arts Center in Atlanta is looking for a Guest Relations Attendant. This part-time position involves promoting and selling museum memberships and tickets while providing exceptional customer service. Ideal candidates will have 3+ years of sales and customer service experience, possess solid communication skills, and be adept with CRM systems like Tessitura. Flexibility for weekends and occasional evening shifts is essential to support various museum programs and events.