Part-time Museum Guest Experience Specialist

State Preservation Board; Austin (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Free parking

Free family Museum membership

NARM membership

Job summary

Bullock Texas State History Museum is seeking part-time Visitor Services Representatives to be the face of the museum, greeting guests and providing information. You will handle admissions-related duties, memberships, parking, and concessions in a fast-paced environment.

Comprehensive training on POS systems is provided, and you will support school groups and general visitors with directions and logistical assistance across the museum complex.

Qualifications

• Face of the museum; greet and assist guests with information and directions.
• Training on POS systems and procedures will be provided.
• Ability to work a 365-day schedule including weekends, evenings and holidays.

Responsibilities

• Greet and assist guests; provide information and guidance.
• Handle exhibition, membership, parking, and film admission sales.
• Scan tickets and coordinate crowd management at peak times in IMAX spaces.
• Know museum amenities and programming to enhance visitor experience.

Skills

Customer service

Communication

Teamwork

Guest services

Tools

POS systems

Job description

Bullock Texas State History Museum is seeking part-time Visitor Services Representatives to be the face of the museum, greeting guests and providing information. You will handle admissions-related duties, memberships, parking, and concessions in a fast-paced environment.

Comprehensive training on POS systems is provided, and you will support school groups and general visitors with directions and logistical assistance across the museum complex.