Part-Time Memory Care Front Desk Associate

Silverado; North Carolina; On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement

Referral program

Pet Insurance

Auto and home insurance

Job summary

Silverado Franklin is hiring a receptionist to create a welcoming environment for residents, families, and guests. This role combines professionalism, empathy, and multitasking to support front desk operations.

Responsibilities include answering calls, greeting visitors, handling mail, updating files, and supporting clerical tasks. A high school diploma and at least one year of customer-facing experience are required; strong Word and Excel skills are essential.

Qualifications

• High school diploma or equivalent required.
• At least one year of experience interacting with the public via phone and in person.
• Strong computer skills, especially with Microsoft Word and Excel.
• Strong verbal and written communication with a focus on exceptional customer service.
• Ability to multitask and stay organized.
• Comfortable working around animals and pets.
• Active role: walking, bending, lifting (up to 50 lbs.)
• Reliable transportation to meet attendance and punctuality standards.

Responsibilities

• Answer telephone calls professionally and direct them appropriately
• Greet visitors and assist with check-in and directions
• Receive, sort, and distribute incoming mail; prepare outgoing mail
• Maintain and update computer files related to associates and residents
• Support clerical duties and office functions as assigned

Skills

Customer service

Public interaction

Multitasking

Computer skills

Attention to detail

Education

High school diploma or equivalent

Job description

Silverado Franklin is hiring a receptionist to create a welcoming environment for residents, families, and guests. This role combines professionalism, empathy, and multitasking to support front desk operations.

Responsibilities include answering calls, greeting visitors, handling mail, updating files, and supporting clerical tasks. A high school diploma and at least one year of customer-facing experience are required; strong Word and Excel skills are essential.