Part-Time Membership Engagement Specialist

Jewish Community Center of Louisville; Louisville (KY); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Job summary

Jewish Community Center of Louisville is seeking a part-time Membership Associate to assist with day-to-day membership administration, tour prospective members, and provide excellent customer care in person, by phone, and via email. The role supports retention and accurate member records and requires strong computer skills.

The position is roughly 20 hours per week with weekend coverage 10 am–3:30 pm and additional weekday shifts.

Qualifications

• Excellent in-person and over-the-phone customer service skills.
• Efficient, well-organized, and able to handle a variety of duties simultaneously.
• Professional manner, discretion, and appearance.
• Excellent verbal and written communication skills.
• Energetic, enthusiastic, and motivated.
• Strong work ethic.
• Strong computer skills; experience with databases and/or Microsoft Suite a plus.
• Timely and reliable.

Responsibilities

• Communicate with members and prospective members by phone, email, and in person across topics.
• Actively recruit new members through tours, inquiries, and events.
• Process new member applications and account adjustments.
• Maintain member records, filings, financial adjustments, and cancellations.
• Support retention by building strong relationships with new and long-term members.
• Be the first point of contact for member concerns and feedback.
• Process point-of-sale transactions.

Skills

Customer service

Organizational skills

Communication

Microsoft Office

Reliability

Multitasking

In-person & phone service

Tools

Databases

Microsoft Suite

Job description

Jewish Community Center of Louisville is seeking a part-time Membership Associate to assist with day-to-day membership administration, tour prospective members, and provide excellent customer care in person, by phone, and via email. The role supports retention and accurate member records and requires strong computer skills.

The position is roughly 20 hours per week with weekend coverage 10 am–3:30 pm and additional weekday shifts.