Part-Time Membership Engagement Lead — Guest Experience

Stateline Family YMCA; Beloit (WI); Hybrid; USD 19,000 - 22,000; Part time

Benefits offered by this job

403B retirement plan

Growth opportunities

Paid time off

Free YMCA membership

Job summary

Stateline Family YMCA in Beloit and Roscoe is seeking a Membership Engagement Specialist to welcome members, answer questions, and promote a positive experience. This part-time role focuses on opening and mid-day shifts, with one weekend per month.

You will supervise a friendly membership team, greet guests, and enforce building rules in a calm, professional manner. Benefits include a robust retirement plan, vacation, and a free YMCA membership.

Qualifications

• Experience delivering high-quality member service to guests and members.
• Ability to supervise and coordinate a small membership team.
• Open and mid-day shifts with weekend availability.

Responsibilities

• Create a positive member experience through superior customer service.
• Supervise a dedicated membership team.
• Greet and interact with guests in a friendly, professional manner and enforce building rules when needed.

Skills

Technical Savvy

Punctuality

Problem Solving

Conflict Management

Multitasking

Customer Service

Job description

Stateline Family YMCA in Beloit and Roscoe is seeking a Membership Engagement Specialist to welcome members, answer questions, and promote a positive experience. This part-time role focuses on opening and mid-day shifts, with one weekend per month.

You will supervise a friendly membership team, greet guests, and enforce building rules in a calm, professional manner. Benefits include a robust retirement plan, vacation, and a free YMCA membership.