Part-Time Member Services Pro - Mornings & Weekends

Hunter Super Techs - TurnPoint; Franklin (TN); On-site; USD 15,000 - 21,000; Part time

Job summary

Franklin YMCA is seeking a Part-time Member Services Associate for mornings and weekends. The role involves welcoming members, tours, membership questions, and assisting with registrations to create a friendly, welcoming environment.

Ideal candidates are enthusiastic about serving others, with strong communication skills and the ability to multitask in a busy front-desk setting. Flexible scheduling and reliability are important to this position.

Qualifications

• Customer service experience is preferred.
• Excellent communication and interpersonal skills.
• Willingness to work mornings and weekends and adapt to a flexible schedule.

Responsibilities

• Welcome members and guests with outstanding customer service.
• Lead tours and share information about YMCA memberships, programs, and services.
• Assist with program registration and membership transactions.
• Build meaningful relationships that help members feel connected and engaged.
• Answer questions, address concerns, and support a positive member experience.
• Support membership growth and retention efforts through outreach and engagement initiatives.

Skills

Customer service

Communication

Relationship-building

Multitasking

Tools

POS software

Job description

Franklin YMCA is seeking a Part-time Member Services Associate for mornings and weekends. The role involves welcoming members, tours, membership questions, and assisting with registrations to create a friendly, welcoming environment.

Ideal candidates are enthusiastic about serving others, with strong communication skills and the ability to multitask in a busy front-desk setting. Flexible scheduling and reliability are important to this position.