Activities Center Member Services Associate

Minnesota Service Cooperatives; Orono (ME); On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

Earned Sick and Safe Time

Retirement/Pension through PERA

Job summary

A community service organization in Orono is seeking a Part-Time Member Services Associate to deliver exceptional customer service. In this role, you will greet and assist visitors, process registrations, and manage inquiries related to activities at the center. Ideal candidates should possess strong communication skills and a passion for community activities. This position offers a pay range of $16–$18 per hour and includes benefits such as Earned Sick and Safe Time.

Qualifications

• Must be at least 18 years old.
• Strong communication skills, both verbal and written.
• Previous experience in customer service is a plus.

Responsibilities

• Greet and assist visitors, members, and guests.
• Process registrations, payments, and inquiries.
• Print daily revenue reports and prepare weekly deposits.
• Monitor access to the facility and enforce policies.

Skills

Customer service skills

Communication skills

Ability to multitask

Basic computer skills

Job description

Activities Center Member Services Associate JobID: 2261

• Position Type: Activities Center/ Activities Center Monitor
• Date Posted: 8/19/2025
• Date Available: ASAP

Activities Center Member Services Associate

Job Overview

We are seeking a dynamic and customer-focused individual to join our team as a Part‑Time Member Services Associate at the Orono Activities Center. As the first point of contact for our visitors, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all.

Responsibilities

• Greet and assist visitors, members and guests in a friendly and professional manner.
• Answer incoming calls and provide accurate information or direct calls to the appropriate department.
• Process registrations, payments and inquiries related to activities and programs offered at the center.
• Print daily revenue reports and prepare weekly deposits.
• Maintain cleanliness and organization at the front desk area.
• Monitor access to the facility and enforce established policies and procedures.
• Assist in promoting upcoming events and activities.
• Provide general administrative support, including data entry, payment reconciliation and record‑keeping.
• Collaborate with other staff members to ensure smooth operation of the center.
• Perform other duties as assigned.

Requirements

• Must be at least 18 years old
• Excellent customer service and interpersonal skills.
• Strong communication skills, both verbal and written.
• Ability to multitask and handle a fast‑paced environment.
• Basic computer skills for data entry and using office software.
• Previous experience in customer service is a plus.
• Enthusiasm for promoting recreational and community activities.
• Flexibility to work evenings, weekends and holidays as needed.

If you are a friendly, organized and motivated individual with a passion for creating positive experiences, we invite you to apply for this exciting opportunity. Join our team and contribute to the success of the Orono Activities Center!

Hourly Wage Range: $16–$18 per hour

Other Benefits

Earned Sick and Safe Time (ESST)

Retirement/Pension

Positions covered by Minnesota Public Employees Retirement Association (PERA)