Part-Time Member Services & Front Desk Associate

YMCA of Central Stark County (Ohio); Alliance (OH); On-site; USD 13,000 - 19,000; Part time

Benefits offered by this job

Complimentary memberships

Discounted child care programs

Job summary

YMCA of Central Stark County (Ohio) is seeking a part-time front desk customer service representative to deliver exceptional service to members, guests and program participants. You will ensure safety and contribute to a welcoming environment.

The role involves various weekday shifts, weekends occasionally, and promoting memberships and programs while supporting member connections within the YMCA.

Qualifications

• Excellent interpersonal, phone and problem solving skills.
• Previous customer service, sale or related experience required.
• Proficient in Microsoft Office.
• Fun, friendly and flexible individual.
• Willing to work as a team player.

Responsibilities

• Responds to member and guest needs contributing to member retention.
• Promotes memberships and programs.
• Build relationships with members; helps members connect with one another and the YMCA.
• Circulate throughout building ensuring safety of members and building member relations.

Skills

Customer service

Interpersonal skills

Team player

Tools

Microsoft Office

Job description

YMCA of Central Stark County (Ohio) is seeking a part-time front desk customer service representative to deliver exceptional service to members, guests and program participants. You will ensure safety and contribute to a welcoming environment.

The role involves various weekday shifts, weekends occasionally, and promoting memberships and programs while supporting member connections within the YMCA.