Part-Time Member Service Teller

SECU; Morganton (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

SECU is seeking a Member Service Specialist to greet members, open accounts, handle cash transactions, and respond to inquiries in a Morganton, NC branch. This role emphasizes accuracy, confidentiality, and professional service in a fast-paced environment.

Responsibilities include balancing cash drawers, processing changes, and guiding customers to the appropriate department. Ongoing training and development support high standards of service.

Qualifications

• Greet members and provide service with professionalism and confidentiality.
• Strong communication and listening skills for member inquiries.
• Solid basic math and problem-solving abilities for transactions and balancing.

Responsibilities

• Handle establishment of new membership and open accounts.
• Balance cash drawer and vault, and process cash-related transactions.
• Assist with drive-thru window operations and daily reports.
• Educate members on available services and make recommendations.

Skills

Customer service

Communication

Mathematical skills

Attention to detail

Tools

Margo system

Cash handling

Job description

SECU is seeking a Member Service Specialist to greet members, open accounts, handle cash transactions, and respond to inquiries in a Morganton, NC branch. This role emphasizes accuracy, confidentiality, and professional service in a fast-paced environment.

Responsibilities include balancing cash drawers, processing changes, and guiding customers to the appropriate department. Ongoing training and development support high standards of service.