Part-Time Member Service Specialist

SECU; Washington (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

SECU is seeking a service-focused team member to provide exemplary member support across delivery channels. Responsibilities include greeting members, opening and maintaining accounts, handling cash, and assisting with inquiries while ensuring accuracy and confidentiality.

Candidates must demonstrate professionalism, good communication, and the ability to work in a fast-paced environment. Ongoing training and development are encouraged to support superior service.

Qualifications

• Must have excellent customer service skills.
• Strong cash handling and balancing abilities.
• Fluent in English with good communication.
• Willingness to learn and engage in ongoing training.

Responsibilities

• Greet members and assist with account needs.
• Open and update accounts, process changes.
• Balance cash drawer and vault; operate ATM logistics.

Skills

Customer service

Cash handling

English fluency

Communication

Job description

SECU is seeking a service-focused team member to provide exemplary member support across delivery channels. Responsibilities include greeting members, opening and maintaining accounts, handling cash, and assisting with inquiries while ensuring accuracy and confidentiality.

Candidates must demonstrate professionalism, good communication, and the ability to work in a fast-paced environment. Ongoing training and development are encouraged to support superior service.