Part-Time Member Service Pro - Banking & Rewards

Wings Credit Union; Colorado Springs (CO); On-site; USD 26,000 - 27,000; Part time

Benefits offered by this job

Health Insurance

401k match

Vision Insurance

Life Insurance

Disability insurance

Health Savings Account

Employee Assistance Program

Paid Vacation/Sick/Holidays/Volunteer

Paid Holidays

Tuition Reimbursement

Paid Parental Leave

Job summary

Wings Credit Union in Colorado Springs, CO is hiring a part-time Service Center Representative to deliver exceptional member service and process routine transactions. The role requires completing two weeks of paid training at Wings headquarters in Colorado Springs, with location-based assignments across El Paso County.

You will meet monthly sales goals while upholding BSA/CFPB regulations and Wings policies.

Qualifications

• High School Diploma/G.E.D. or equivalent required.
• 6+ months customer service in financial services or retail delivery required.

Responsibilities

• Provide quality member service through accurate, face-to-face interactions and basic monetary transactions.
• Meet monthly sales standards by offering products across deposits, lending, cards, investments, and business banking.
• Adhere to safety, service standards, and BSA/CFPB regulations.
• Follow Bank Secrecy Act guidelines and Wings policies.

Skills

Community-minded

Member service

Attention to detail

Professional communication

Basic math

Money handling

Outlook

10-key

Education

High School Diploma/G.E.D.

6+ months Customer Service in Financial Services or Retail

Tools

Microsoft Outlook

Job description

Wings Credit Union in Colorado Springs, CO is hiring a part-time Service Center Representative to deliver exceptional member service and process routine transactions. The role requires completing two weeks of paid training at Wings headquarters in Colorado Springs, with location-based assignments across El Paso County.

You will meet monthly sales goals while upholding BSA/CFPB regulations and Wings policies.