Part-Time Member Experience Specialist

National Fitness Partners; Memphis (TN); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Growth opportunities

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners in Memphis, TN is seeking a part-time Customer Service Representative to greet members, answer phones, sign up new members, and process purchases. Join a supportive team at a leading Planet Fitness franchise with a strong focus on member experience.

This role offers competitive pay, shift-differential opportunities, PTO, and growth pathways as you contribute to a clean, safe club and promote fitness programs like PE@PF to active and new members.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a team and follow scripts.
• Flexibility to work evenings/weekends as needed.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes (PE@PF) to members and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Communication

Phone handling

Sales promotion

Tools

Point of Sale system

Job description

National Fitness Partners in Memphis, TN is seeking a part-time Customer Service Representative to greet members, answer phones, sign up new members, and process purchases. Join a supportive team at a leading Planet Fitness franchise with a strong focus on member experience.

This role offers competitive pay, shift-differential opportunities, PTO, and growth pathways as you contribute to a clean, safe club and promote fitness programs like PE@PF to active and new members.