Part-Time Member Experience Advocate

Planet Fitness; Rohrerstown (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Growth opportunities

Competitive pay

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness in Lancaster, PA is seeking a part-time Customer Service Representative to greet members, sign up new members, and handle daily POS transactions. You will answer questions, promote fitness classes, and help maintain a clean and welcoming club environment.

The position offers opportunities for growth, shift-differential pay on select shifts, PTO, and an employee benefits program. Candidates must be 18+ with basic computer skills and customer service experience.

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our fitness instruction classes (PE@PF) to members and new members.
• Maintain a clean, sanitized, and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED

Job description

Planet Fitness in Lancaster, PA is seeking a part-time Customer Service Representative to greet members, sign up new members, and handle daily POS transactions. You will answer questions, promote fitness classes, and help maintain a clean and welcoming club environment.

The position offers opportunities for growth, shift-differential pay on select shifts, PTO, and an employee benefits program. Candidates must be 18+ with basic computer skills and customer service experience.