Part-Time Member Experience Specialist

Planet Fitness; Harrisburg (Dauphin County); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness Harrisburg is seeking a part-time Customer Service Representative to greet members, answer calls, and process sign-ups in a fast-paced club. Starting at $11 per hour with weekend availability ensures a dynamic, member-first experience.

We offer growth through on-the-job training, shift-differential pay for select shifts, and a supportive team dedicated to a Judgement Free fitness atmosphere.

Qualifications

• Customer service experience.
• High school diploma/GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Provide superior customer service to Planet Fitness members, prospects, and guests, ensuring a Judgement Free experience.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes (PE@PF) to active and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Basic computer proficiency

Education

High school diploma/GED

Tools

Point of Sale (POS) system

Job description

Planet Fitness Harrisburg is seeking a part-time Customer Service Representative to greet members, answer calls, and process sign-ups in a fast-paced club. Starting at $11 per hour with weekend availability ensures a dynamic, member-first experience.

We offer growth through on-the-job training, shift-differential pay for select shifts, and a supportive team dedicated to a Judgement Free fitness atmosphere.