Part-Time Member Experience Specialist - Free Gym Membership

Planet Fitness; Valley Green (PA); Sur place; USD 13 000 - 18 000; Temps partiel

Avantages offerts par ce poste

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free Black Card Membership

Résumé du poste

Planet Fitness is seeking a Part-time Customer Service Representative in Valley Green, PA. You will greet members, handle sign-ups, tours, and log amenities, while delivering a friendly, knowledgeable member experience.

Responsibilities include answering calls, processing purchases at the POS, promoting fitness classes, and maintaining a clean club environment. Must be 18+ with basic computer skills. PTO and benefits accompany the role.

Qualifications

• Customer service experience preferred.
• Must be 18 years of age or older.
• High school diploma/GED equivalent preferred.

Responsabilités

• Provide a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.
• Provide a clean, sanitized and safe club environment.

Connaissances

Customer service

Phone etiquette

Basic computer skills

Formation

High school diploma/GED

Outils

POS system

Description du poste

Planet Fitness is seeking a Part-time Customer Service Representative in Valley Green, PA. You will greet members, handle sign-ups, tours, and log amenities, while delivering a friendly, knowledgeable member experience.

Responsibilities include answering calls, processing purchases at the POS, promoting fitness classes, and maintaining a clean club environment. Must be 18+ with basic computer skills. PTO and benefits accompany the role.