Part-Time Member Experience Specialist

Planet Fitness; Ephrata (Lancaster County); Presencial; USD 13.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Shift-differential pay

PTO

Employee assistance program

Free Black Card membership

Descripción de la vacante

Planet Fitness in Ephrata, PA is hiring a part-time Customer Service Representative to greet members, answer questions, and process sign-ups with a friendly, judgment-free attitude.

You will work at our club with a focus on delivering exceptional member experiences, handling POS transactions, promoting fitness classes, and maintaining a clean, welcoming environment while supporting a growing team.

Formación

• Customer service experience.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsabilidades

• Answer phones in a friendly manner using information script.
• Greet members and sign up new members; log amenities.
• Respond to member questions promptly and professionally.
• Process beverage or merchandise purchases at the POS.
• Promote fitness instruction classes to members and guests.
• Maintain a clean, sanitized and safe club environment.

Conocimientos

Customer service

Communication

Basic computer proficiency

POS familiarity

Educación

High school diploma/GED

Herramientas

Point of sale (POS) system

Descripción del empleo

Planet Fitness in Ephrata, PA is hiring a part-time Customer Service Representative to greet members, answer questions, and process sign-ups with a friendly, judgment-free attitude.

You will work at our club with a focus on delivering exceptional member experiences, handling POS transactions, promoting fitness classes, and maintaining a clean, welcoming environment while supporting a growing team.