Part-Time Medical Office Receptionist — Patient-Focused Care

Premise Health; Fort Wayne (IN); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k) with company match

Paid holidays

Vacation time

Wellness program

EAP

Access to virtual primary care and to虚

Job summary

Premise Health is seeking a Part Time Medical Office Receptionist to support our Health Center in Fort Wayne, IN. This role will handle front desk duties, patient check-in, scheduling, and coordination with care teams in a patient-centered primary care environment.

The ideal candidate has a healthcare/medical office background, strong customer service skills, and the ability to manage multiple tasks with professionalism. Part-time schedule includes 24 hours weekly across three days.

Qualifications

• High school diploma/GED required.
• One year certificate from college or technical school with concentration in front office support for medical settings preferred.
• At least 3 year experience in a front desk/customer service related field required.
• Experience in a medical office preferred.

Responsibilities

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Conducts reminder calls to all patients.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient’s record is up to date and accurate; update in system and chart as needed.
• Coordinates referrals for patients through insurance and other physician offices or specialists.
• Prepares all billings in computerized system for processing by finance; collects payment and reconciles daily cash reports.
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Skills

Front desk experience

Customer service

Phone etiquette

Medical office knowledge

Education

High school diploma/GED

Medical front office certificate

Job description

Premise Health is seeking a Part Time Medical Office Receptionist to support our Health Center in Fort Wayne, IN. This role will handle front desk duties, patient check-in, scheduling, and coordination with care teams in a patient-centered primary care environment.

The ideal candidate has a healthcare/medical office background, strong customer service skills, and the ability to manage multiple tasks with professionalism. Part-time schedule includes 24 hours weekly across three days.