Clinic Front Desk & Patient Services Specialist

ADP, Inc.; Fort Wayne (IN); On-site; USD 21,000 - 28,000; Part time

Job summary

Neighborhood Health in Fort Wayne, IN is seeking a Clinic Assistant (CMA) on a part‑time basis. The role involves front desk duties, patient check‑in, scheduling, and coordinating with clinical staff in a fast‑paced setting.

You will support pre‑certification, referrals, and back‑office tasks while ensuring HIPAA compliance and accurate patient information. This position offers growth toward higher clinic levels as competencies are achieved.

Qualifications

• Entry level Clinic Assistant I with opportunity to advance to higher levels (II–V).
• Experience with front desk duties and patient check-in is preferred.
• Maintain patient confidentiality and HIPAA compliance.

Responsibilities

• Welcomes patients and visitors by greeting them, in‑person or by phone, professionally.
• Collects co-pays and assists with sliding fee calculations.
• Maintains patient flow and appointments, notifying providers of delays.
• Performs front desk and check-out duties and updates patient demographics.

Skills

Front Desk

Appointment Scheduling

Pre-Certification

Referral Management

Back Office Support

Tools

eCW

Job description

Neighborhood Health in Fort Wayne, IN is seeking a Clinic Assistant (CMA) on a part‑time basis. The role involves front desk duties, patient check‑in, scheduling, and coordinating with clinical staff in a fast‑paced setting.

You will support pre‑certification, referrals, and back‑office tasks while ensuring HIPAA compliance and accurate patient information. This position offers growth toward higher clinic levels as competencies are achieved.