Part-Time Medical Equipment Customer Support Pro

Henry-Ford-Health-2; Jackson (MI); On-site; USD 19,000 - 25,000; Part time

Job summary

Henry Ford Health in Michigan is seeking a Customer Service Representative for Home Medical Equipment Retail. This part-time on-site role focuses on delivering excellent service to patients and staff, handling inquiries, scheduling, and basic administrative tasks within the HME business hours.

Candidates should have a high school diploma or GED, strong communication skills, computer proficiency, and the ability to work independently or with a team in a medical office environment.

Qualifications

• High school diploma or GED.
• Proficiency with personal computers and standard office equipment.
• Strong written and verbal communication skills.
• Organizational and interpersonal competencies for professional medical office environments.
• Ability to perform mathematical calculations accurately.
• Analytical capability to gather data, compile reports, and manage special projects.
• Proficiency in face-to-face, telephone, and computer-based communication.
• Ability to work independently and collaboratively within a team.
• Professional demeanor consistent with medical office standards.

Skills

Customer service

Communication skills

Data analysis

Math calculations

Teamwork

Independence

Professional demeanor

Education

High school diploma or GED

Job description

Henry Ford Health in Michigan is seeking a Customer Service Representative for Home Medical Equipment Retail. This part-time on-site role focuses on delivering excellent service to patients and staff, handling inquiries, scheduling, and basic administrative tasks within the HME business hours.

Candidates should have a high school diploma or GED, strong communication skills, computer proficiency, and the ability to work independently or with a team in a medical office environment.