Part-Time Luxury Retail Sales Associate — Boston

Brobston Group; Boston (MA); On-site; USD 32,000 - 35,000; Part time

Benefits offered by this job

Goose Rewards & ICON Rewards

Donation matching and paid volunteer时间

Job summary

Canada Goose in Boston is seeking a part-time Retail Sales Associate to deliver exceptional service in a fast-paced luxury environment. You will meet sales targets, build client relationships, and represent the brand at store level.

The role requires at least 2 years in customer service, experience with luxury brands, and strong CRM skills. We offer a competitive hourly wage, benefits, and opportunities for career growth.

Qualifications

• Minimum 2 years of customer service experience, preferably in the apparel retail industry.
• Proven record of successful sales performance.
• Previous experience working with affluent and luxury brands in high traffic locations.
• Strong time management and multi tasking skills.
• Good understanding of CRM tools/processes.
• Excellent communication and social skills.
• Bonus points for proficiency in another language.

Responsibilities

• Achieve or exceed personal sales targets and productivity standards.
• Build a positive store environment through effective communication, collaboration and partnership with the management team.
• Attend and participate in all store meetings, events and product knowledge sessions.
• Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
• Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories.
• Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after sale customer engagement.
• Leverage in store elements to provide a memorable customer experience and promote repeat purchase.
• Follow all store operating procedures to minimize store shrink.
• Handle all Point of sale (POS) transactions in compliance with company standards.
• Support in the overall upkeep of physical store maintenance and standards.
• Maintain Visual Merchandise directives

Skills

Customer service

Sales performance

CRM tools

Communication

Time management

Tools

Microsoft Word

Microsoft Excel

Job description

Canada Goose in Boston is seeking a part-time Retail Sales Associate to deliver exceptional service in a fast-paced luxury environment. You will meet sales targets, build client relationships, and represent the brand at store level.

The role requires at least 2 years in customer service, experience with luxury brands, and strong CRM skills. We offer a competitive hourly wage, benefits, and opportunities for career growth.