Part-Time Luxury Bellperson: Elevate Guest Experiences

Makeready-LL; Nashville (TN); On-site; USD 18,000 - 25,000; Part time

Job summary

The Joseph, a Luxury Collection Hotel in Nashville, seeks a Part-Time Bellman to warmly welcome guests, assist with luggage, and introduce guests to the property's outlets and services. The role emphasizes personalized service, discretion, and a polished, professional appearance in a luxury setting.

You will coordinate with Front Desk, Concierge, Valet, and Housekeeping to ensure seamless experiences, support VIP and group arrivals, and stay informed about daily activities and local Nashville

Qualifications

• Experience in bell, valet, front office, or luxury guest services preferred.
• Ability to provide personalized service with a warm, engaging demeanor.
• Professional appearance and polished communication in a luxury hotel setting.

Responsibilities

• Warmly welcome and greet guests upon arrival and departure with genuine hospitality.
• Assist guests with luggage during arrival, departure, room changes, and throughout their stay.
• Escort guests to their guestrooms and introduce hotel amenities and services.
• Provide personalized recommendations on hotel outlets, dining, spa, local attractions, and transportation.
• Anticipate guest needs and proactively offer assistance.
• Handle luggage carefully and securely.
• Tag, store, and maintain accountability for luggage in bell storage.
• Assist with transportation arrangements, including taxis and rideshares.
• Support VIP arrivals, group arrivals, and special events.
• Coordinate with Front Desk, Concierge, Valet, Housekeeping, and other departments.
• Deliver guest items, packages, amenities, and special requests as needed.
• Maintain cleanliness and professional appearance of bell stand and guest arrival areas.
• Remain knowledgeable about daily hotel activities, hours, and local attractions.
• Recognize opportunities to personalize the guest experience.
• Follow all hotel safety, security, guest privacy, and loss-prevention procedures.
• Demonstrate The Joseph’s commitment to luxury hospitality and Forbes standards.
• Perform additional duties as assigned by Front Office leadership.

Skills

Hospitality mindset

Guest services

Communication skills

Punctuality

Teamwork

Discretion

Job description

The Joseph, a Luxury Collection Hotel in Nashville, seeks a Part-Time Bellman to warmly welcome guests, assist with luggage, and introduce guests to the property's outlets and services. The role emphasizes personalized service, discretion, and a polished, professional appearance in a luxury setting.

You will coordinate with Front Desk, Concierge, Valet, and Housekeeping to ensure seamless experiences, support VIP and group arrivals, and stay informed about daily activities and local Nashville