Part-Time Library Information Desk & Tech Support

Yavapai-College; Clarkdale (AZ); On-site; USD 19,000 - 28,000; Part time

Job summary

Yavapai College is seeking a part-time Information Services Desk Support Assistant who serves as the frontline contact for students, faculty, staff, and community accessing Library, Tutoring, and CLI services. The role reports to the Learning Resources Supervisor and supports information inquiries, resource circulation, and technology assistance across CLI spaces.

Responsibilities include answering basic research questions, directing patrons to services, assisting with catalog navigation,

Qualifications

• Education: High school diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to learn new software systems and technology platforms.
• Familiarity with Microsoft Office applications (Word, Excel, Outlook).
• Experience in library, tutoring center, or academic support environment is a plus.
• Ability to work independently and manage priorities in a fast-paced setting.

Responsibilities

• Provide Tier 1 reference support for basic research questions.
• Direct patrons to CLI services including tutoring and technology labs.
• Assist with navigating library catalog and locating materials.
• Handle circulation of laptops, hotspots, and other materials.
• Provide basic Canvas support and technology assistance.
• Monitor spaces, enforce policies, and assist with openings/closings.
• Support events and special projects for CLI programs.

Skills

Excellent customer service

Professional conduct

Microsoft Office proficiency

Communication skills

Independent work

Prior library or academic support

Technology troubleshooting

Ability to learn new software

Education

High school diploma or equivalent

Tools

Library circulation systems

Canvas support

Job description

Yavapai College is seeking a part-time Information Services Desk Support Assistant who serves as the frontline contact for students, faculty, staff, and community accessing Library, Tutoring, and CLI services. The role reports to the Learning Resources Supervisor and supports information inquiries, resource circulation, and technology assistance across CLI spaces.

Responsibilities include answering basic research questions, directing patrons to services, assisting with catalog navigation,