Library Community Services & Tech Help Specialist

City of Prescott; Prescott (AZ); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Calm subscription

Employee Assistance Program

ASRS retirement participation

Job summary

City of Prescott Library is seeking a part-time Library Community Services Specialist to provide information, referrals, and support to patrons needing social services, connecting them with appropriate organizations. The role involves direct work with patrons and collaboration with area social agencies.

Responsibilities include delivering tech assistance, building relationships, and presenting a helpful, confidential library presence while evenings/weekends are required.

Qualifications

• Bachelor's degree in social services or related field.
• At least 1 year experience serving the public.
• Equivalent combination of education and training acceptable.

Responsibilities

• Provide information, referrals, and assistance with health care, employment, housing and other benefits.
• Deliver one-to-one technology instruction and assistance with computers/devices.
• Establish and maintain effective relations with staff and community organizations.
• Maintain excellent customer service and confidentiality in interactions.
• Represent the library in networking with area agencies and community meetings.
• Assist individuals through appointments, drop-ins, and outreach services.

Skills

Customer service

Community resources

Tech instruction

Verbal communication

Written communication

Public interactions

Education

Bachelor's degree in social services

Job description

City of Prescott Library is seeking a part-time Library Community Services Specialist to provide information, referrals, and support to patrons needing social services, connecting them with appropriate organizations. The role involves direct work with patrons and collaboration with area social agencies.

Responsibilities include delivering tech assistance, building relationships, and presenting a helpful, confidential library presence while evenings/weekends are required.