Library & Learning Center Desk Associate

Yavapai-College; Prescott (AZ); On-site; USD 19,000 - 25,000; Part time

Job summary

Yavapai College is seeking a part-time Information Services Desk Support Assistant to assist students, faculty, staff, and community members across Library, Tutoring, and CLI spaces. This role provides frontline support for inquiries, resource circulation, and basic technology help, reporting to the Learning Resources Supervisor.

Responsibilities include reference support, catalog navigation, device checkouts, and Canvas assistance.

Qualifications

• High school diploma or equivalent required.
• Familiarity with Microsoft Office applications preferred.
• Strong customer service and communication skills.
• Ability to learn new software systems quickly.

Responsibilities

• Provide Tier 1 information/referral support to students and staff.
• Assist with library catalog navigation and materials checkout.
• Basic tech support for printing, Wi‑Fi, and Canvas access.
• Support desk operations and study space oversight.
• Coordinate with CLI and learning resources staff as needed.

Skills

Customer service

Communication

Professional conduct

Independent work

Multitasking

Diversity-friendly

Education

High school diploma or equivalent

Current enrollment at Yavapai College

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Yavapai College is seeking a part-time Information Services Desk Support Assistant to assist students, faculty, staff, and community members across Library, Tutoring, and CLI spaces. This role provides frontline support for inquiries, resource circulation, and basic technology help, reporting to the Learning Resources Supervisor.

Responsibilities include reference support, catalog navigation, device checkouts, and Canvas assistance.