Part-Time Laundromat Customer Service Associate

Laundromax; Lowell (MA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Bonus program

Uniforms provided

Flexible schedules

Employee discount

Job summary

Laundromax is seeking a part-time Customer Service Associate to join our Lowell location. You will help customers with laundry cards, operate the POS, upsell items, and keep the store clean and organized, while providing friendly, efficient service.

The role supports a fast-paced, in-person environment with opportunities for overnight shifts and career growth within Laundry Capital’s national network.

Qualifications

• Previous customer service or retail experience preferred.
• Ability to resolve customer issues and complaints in a timely, professional manner.
• Ability to work a flexible schedule, including overnight hours.

Responsibilities

• Assisting customers with laundry card use, machine selection and operation, retail purchases, and wash-and-fold orders.
• Accurately operating the register or point-of-sale system.
• Stocking retail items and communicating low inventory to management.
• Using log books to report maintenance issues and safety concerns.
• Maintaining a clean, safe store environment and following all policies.

Skills

Customer service

Cash register

Retail sales

Teamwork

Job description

Laundromax is seeking a part-time Customer Service Associate to join our Lowell location. You will help customers with laundry cards, operate the POS, upsell items, and keep the store clean and organized, while providing friendly, efficient service.

The role supports a fast-paced, in-person environment with opportunities for overnight shifts and career growth within Laundry Capital’s national network.