Part-Time Key Holder & Customer Experience Leader

Topdrawer; San Francisco (CA); Sur place; USD 28 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Generous Employee Discount

Flexible Spending Accounts (FSA) for H

401(k) Retirement Plan (IRA) with 公司匹配

Résumé du poste

Topdrawer in San Francisco is seeking a part-time Key Holder to lead by example and ensure exceptional customer experiences on the floor. You will open and close the store, coach teammates, and help maintain Topdrawer’s elegant, story-driven environment.

The role emphasizes hands-on leadership, strong product knowledge, and a commitment to creativity, sustainability, and thoughtful living. Part-time hourly compensation aligns with market in retail, with benefits like employee discounts and

Qualifications

• 2+ years of retail or key holder experience.
• Passionate about creativity, sustainability, and intentional living.
• Detail-oriented and operationally strong.
• Strong product storytelling and customer service dedication.

Responsabilités

• Deliver a welcoming, educational, and personalized customer experience
• Model Topdrawer’s values in every interaction, from storytelling to service follow-up
• Support the store team in building lasting relationships with customers and local partners
• Lead by example on the sales floor during peak periods
• Assist in onboarding, coaching, and mentoring new team members
• Help maintain a positive, inclusive, and collaborative team environment
• Perform opening and closing procedures with a high level of responsibility
• Assist with inventory receiving, restocking, and visual merchandising
• Uphold visual standards that highlight Topdrawer’s curated and elegant assortment
• Contribute to achieving daily sales, conversion, and average order value goals
• Stay up to date on product knowledge, new arrivals, and promotions

Connaissances

Retail experience

Customer service

Leadership

Description du poste

Topdrawer in San Francisco is seeking a part-time Key Holder to lead by example and ensure exceptional customer experiences on the floor. You will open and close the store, coach teammates, and help maintain Topdrawer’s elegant, story-driven environment.

The role emphasizes hands-on leadership, strong product knowledge, and a commitment to creativity, sustainability, and thoughtful living. Part-time hourly compensation aligns with market in retail, with benefits like employee discounts and