Part-Time IT Help Desk Associate

University of Georgia; Athens (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

University of Georgia is seeking an IT Professional Assistant for up to 20 hours per week in the Athens area. The part-time role supports enterprise systems, assists with documentation, and helps with outreach events. The position starts 11/16/2026 and offers a $14.30/hour wage.

The role is based in the Athens area and falls under the EITS-Client Services department. Applicants should be prepared to work Sunday afternoons during the posted schedule.

Qualifications

• First-tier technical support for enterprise-wide systems (e.g., MyID, UGAMail, eLC).
• Assist in maintaining internal knowledge resources and documentation.

Responsibilities

• First-tier Technical Support for faculty, staff, and students (75%).
• Technical Writer: manage knowledge resources and documentation (15%).
• Public Outreach: coordinate and volunteer for outreach events (10%).

Skills

First-tier support

Communication

Job description

University of Georgia is seeking an IT Professional Assistant for up to 20 hours per week in the Athens area. The part-time role supports enterprise systems, assists with documentation, and helps with outreach events. The position starts 11/16/2026 and offers a $14.30/hour wage.

The role is based in the Athens area and falls under the EITS-Client Services department. Applicants should be prepared to work Sunday afternoons during the posted schedule.