Part-Time IT Field Technician — Hardware Break-Fix & Training

Gr8ttek, LLC; Kahului (HI); On-site; USD 12,000 - 24,000; Part time

Benefits offered by this job

Per-call pay

Certification training provided

Job summary

Gr8ttek, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team in Kahului, Hawaii. You will perform hardware break-fix services on client products, communicate clearly with customers, and handle related administrative tasks.

A valid driver’s license and the ability to lift up to 50 lbs are required. The role offers on-site field work with occasional travel, and certification training is provided at no cost to you.

Qualifications

• 1-2 years of relevant experience.
• Technical school certification or equivalent preferred.
• Valid driver’s license required.

Responsibilities

• Providing customer break fix support for designated equipment.
• Communicating clearly in written and verbal form.
• Possess excellent customer service skills.
• Accepting and delivering all service calls assigned.
• Completing all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Other duties may be assigned to meet business needs.
• May provide functional guidance to colleagues.

Skills

Customer service

Troubleshooting

Technical support

Education

Technical certification

Tools

Repair tools

Job description

Gr8ttek, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team in Kahului, Hawaii. You will perform hardware break-fix services on client products, communicate clearly with customers, and handle related administrative tasks.

A valid driver’s license and the ability to lift up to 50 lbs are required. The role offers on-site field work with occasional travel, and certification training is provided at no cost to you.