Part-Time Internet Banking Support Specialist

Fsnb-; Lawton (OK); On-site; USD 14,000 - 20,000; Part time

Job summary

Fsnb- in Lawton, OK, is seeking an Internet Banking CSR for a part-time position. The role focuses on assisting online banking customers with courtesy and professionalism, including daily reporting, account maintenance, and password resets.

The ideal candidate demonstrates strong verbal and written communication, confidentiality, and the ability to multitask. Schedule is M-F 7:00 am to 12:00 pm and Saturdays 8:00 am to 1:00 pm, with a focus on accuracy and reliability.

Qualifications

• Exhibit excellent verbal and written communication skills.
• Document all customer contact in CRM Tool.
• Respond to customer secure messages and complete daily reports.
• Meet attendance and punctuality standards.
• Be open to learning and taking on new tasks.
• Complete additional duties as assigned.

Responsibilities

• Assist online banking customers in a courteous and professional manner.
• Perform account maintenance and reset passwords as needed.
• Complete daily reports and respond to secure messages in CRM.
• Maintain high accuracy and confidentiality in handling information.
• Support team with ad hoc tasks as required.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Confidentiality

Attendance & punctuality

Learning mindset

Tools

CRM Tool

Excel

Job description

Fsnb- in Lawton, OK, is seeking an Internet Banking CSR for a part-time position. The role focuses on assisting online banking customers with courtesy and professionalism, including daily reporting, account maintenance, and password resets.

The ideal candidate demonstrates strong verbal and written communication, confidentiality, and the ability to multitask. Schedule is M-F 7:00 am to 12:00 pm and Saturdays 8:00 am to 1:00 pm, with a focus on accuracy and reliability.