Online Banking Support Specialist (Part-Time)

FSNB; Lawton (OK); On-site; USD 17,000 - 19,000; Part time

Job summary

FSNB in Lawton, OK, is seeking a part-time Internet Banking CSR to assist online banking customers with courteous service. The role includes handling reports, account maintenance, and password resets, with a schedule of Monday–Friday 7:00 am–12:00 pm and Saturdays 8:00 am–1:00 pm.

Strong communication, reliability, and confidentiality are essential. The position requires attention to detail, the ability to work independently, and proficiency with Excel.

Qualifications

• Demonstrates reliability and strong work ethic.
• Excellent verbal and written communication skills.
• Ability to multitask and work independently.
• Maintains confidentiality and professional discretion.

Responsibilities

• Provide courteous and professional online banking assistance to customers.
• Work reports and complete daily tasks accurately.
• Perform account maintenance and reset user passwords as needed.
• Document all customer interactions in the CRM tool.

Skills

Verbal communication

Written communication

Reliability

Discretion

Multitasking

Tools

Excel

Job description

FSNB in Lawton, OK, is seeking a part-time Internet Banking CSR to assist online banking customers with courteous service. The role includes handling reports, account maintenance, and password resets, with a schedule of Monday–Friday 7:00 am–12:00 pm and Saturdays 8:00 am–1:00 pm.

Strong communication, reliability, and confidentiality are essential. The position requires attention to detail, the ability to work independently, and proficiency with Excel.