Part-Time Insurance Customer Service Pro

State Farm; San Mateo (CA); On-site; USD 23,419 - 31,684; Part time

Benefits offered by this job

Salary plus commission/bonus

Paid courses & CE

Job summary

State Farm is seeking a part-time Agent Team Member in San Mateo, CA to deliver friendly customer service and support insurance inquiries. You will work in-office with opportunities to learn, complete required licenses, and participate in a compensation structure that includes salary plus commission/bonus.

The role emphasizes accuracy, multitasking, and timeliness while providing activity reports and building client relationships.

Qualifications

• Excellent communication skills across written and spoken English.
• Strong organizational skills and attention to detail.
• Self-motivated with proactive problem solving and time management.
• Dedicated to delivering excellent customer service and accurate work.

Responsibilities

• Provide prompt, accurate, and friendly customer service addressing inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing clarification.

Skills

Excellent communication

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to multi-task

Provide timely activity reports

Relate to customers

Education

Property and Casualty license (must obtain)

Life and Health license (must obtain)

Job description

State Farm is seeking a part-time Agent Team Member in San Mateo, CA to deliver friendly customer service and support insurance inquiries. You will work in-office with opportunities to learn, complete required licenses, and participate in a compensation structure that includes salary plus commission/bonus.

The role emphasizes accuracy, multitasking, and timeliness while providing activity reports and building client relationships.