Insurance Team Assistant - Part-Time Growth Opportunity

State Farm; Millbrae (CA); On-site; USD 23,419 - 31,684; Part time

Job summary

State Farm Agent Team Member in Millbrae, CA is seeking a part-time Agent's Assistant to support daily office operations and customer service for insurance products. You will handle inquiries, document client needs, and help educate customers on options.

The role emphasizes customer service, problem solving, and licensing progress. You will work 25 hours weekly Mon-Fri, with no weekends, and have opportunities to advance as the business grows.

Qualifications

• Excellent communication skills (written, verbal, listening).
• Organizational skills and attention to detail are essential.
• Self-motivated and proactive in solving problems is expected.
• Licensing progress needed: Property & Casualty license and Life & Health license must be obtainable.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service on insurance availability, eligibility, coverages, policy changes, transfers, and billing clarifications.
• Use a needs-based review process to educate customers about insurance options.

Skills

Excellent communication skills

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

State Farm Agent Team Member in Millbrae, CA is seeking a part-time Agent's Assistant to support daily office operations and customer service for insurance products. You will handle inquiries, document client needs, and help educate customers on options.

The role emphasizes customer service, problem solving, and licensing progress. You will work 25 hours weekly Mon-Fri, with no weekends, and have opportunities to advance as the business grows.