Staff Assistant - State Farm Agent Team Member

State Farm; San Mateo (CA); On-site; USD 23,419 - 31,684; Part time

Benefits offered by this job

Salary plus commission/bonus

Paid courses & CE

Job summary

State Farm is seeking a part-time Agent Team Member in San Mateo, CA to deliver friendly customer service and support insurance inquiries. You will work in-office with opportunities to learn, complete required licenses, and participate in a compensation structure that includes salary plus commission/bonus.

The role emphasizes accuracy, multitasking, and timeliness while providing activity reports and building client relationships.

Qualifications

• Excellent communication skills across written and spoken English.
• Strong organizational skills and attention to detail.
• Self-motivated with proactive problem solving and time management.
• Dedicated to delivering excellent customer service and accurate work.

Responsibilities

• Provide prompt, accurate, and friendly customer service addressing inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing clarification.

Skills

Excellent communication

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to multi-task

Provide timely activity reports

Relate to customers

Education

Property and Casualty license (must obtain)

Life and Health license (must obtain)

Job description

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus

Requirements

• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Must be available to work the following schedule: Part-time: 25 Hours Mondays - Fridays 9 a.m. - 5:30 p.m.; No weekends; No remote; Office/Customer Service Job; NOT Sales; License required. Paid courses, exam and continue education. Possibility to become Full-time when business allows then will pay vacation & holidays & health stipend; growth opportunity.

Compensation: $17.50 - $23.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in San Mateo, CA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none