Insurance Account Representative - State Farm Agent Team Member

State Farm; San Mateo (CA); On-site; USD 24,108 - 34,440; Part time

Job summary

State Farm Agent Team Member in San Mateo, CA is seeking a part-time Insurance Account Representative to help customers with their insurance and financial service needs. You will build relationships, respond to inquiries, and support daily office operations.

This role offers paid insurance licensing courses, a flexible schedule (25 hours, no weekends), opportunities for advancement, and a pathway to full-time employment with benefits.

Qualifications

• Excellent communication skills in writing and speaking.
• Self-motivated and detail oriented.
• Proactive in problem solving.
• Customer service oriented and able to learn computer functions.
• Experience with Windows applications.
• Ability to work in a team and multitask.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing.

Skills

Excellent communication

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Experience with Windows

Teamwork

Multitasking

Education

Associate's degree or higher preferred

Tools

Windows

Job description

Future Opening: Insurance Account Representative - State Farm Agent Team Member

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

As an Agent Team Member, you will receive...

• Hourly pay
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Must be available to work the following schedule: Part-time 25 hours: Office/Customer Service Job NOT Sales; No weekends; flexible schedule. Paid insurance course, licensing & continue education. NOT a seasonal job; No remote work. Possibility of becoming Full-time when business allows & will pay benefits.
• Associate's degree or higher preferred

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $17.50 - $25.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in San Mateo, CA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none