Part-Time Customer Relations Specialist – Insurance Services

State Farm; San Mateo (CA); On-site; USD 24,108 - 31,684; Part time

Benefits offered by this job

Salary plus commission/bonus

Job summary

State Farm Agent Team Member in San Mateo, CA seeks a part-time Customer Relations Representative. Join a State Farm office to build relationships, assist with inquiries on insurance products, and ensure accurate service.

Requirements include excellent communication, organizational and problem-solving skills, plus the ability to obtain Property & Casualty and Life & Health licenses. Schedule: Mon–Fri, 9:00–5:30, 25 hrs/week, on-site. Compensation: $17.50–$23.00/hr with potential bonuses.

Qualifications

• Excellent written and verbal communication, strong organizational skills, and proactive problem solving.
• Detail oriented with a passion for customer service and accurate work.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, friendly customer service for insurance availability, coverages, policy changes, transfers, claims and billing.
• Maintain strong work ethic and commitment to success.

Skills

Excellent communication

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Timely work completion

Relating to customers

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

State Farm Agent Team Member in San Mateo, CA seeks a part-time Customer Relations Representative. Join a State Farm office to build relationships, assist with inquiries on insurance products, and ensure accurate service.

Requirements include excellent communication, organizational and problem-solving skills, plus the ability to obtain Property & Casualty and Life & Health licenses. Schedule: Mon–Fri, 9:00–5:30, 25 hrs/week, on-site. Compensation: $17.50–$23.00/hr with potential bonuses.