Office Representative - State Farm Agent Team Member

State Farm; San Mateo (CA); On-site; USD 24,796 - 31,684; Part time

Benefits offered by this job

Salary plus commission/bonus

Growth potential/advancement

Paid licensing courses & education

Job summary

State Farm Agent Team is hiring an Office Representative in San Mateo, CA. This part-time role involves establishing customer relationships, handling inquiries about insurance, and guiding customers through options. You will work 25 hours Mon–Fri, 9:00–5:30, with no weekends or remote work, and licensing is required.

Paid courses and licensing exam support are provided. Compensation is $17.50–$23.00 per hour.

Qualifications

• Excellent communication skills in written and verbal form.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service addressing inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Experience with Windows

Accurate and timely work

Relating to customers

Education

Associate's degree or higher preferred

Tools

Windows

Job description

Office Representative - State Farm Agent Team Member San Mateo - CA

Future Opening: Office Representative - State Farm Agent Team Member

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus


• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening


• Self-motivated


• Detail oriented


• Proactive in problem solving


• Dedicated to customer service


• Experience in a variety of computer applications, particularly Windows


• Pride in getting work done accurately and timely


• Ability to effectively relate to a customer


• Property and Casualty license (must be able to obtain)


• Life and Health license (must be able to obtain)


• Must be available to work the following schedule: Part-time: 25 Hours Mondays - Fridays 9 a.m. - 5:30 p.m.; No weekends; No Remote work; Office/Customer Service Job NOT Sales; License required. Paid courses, exam and continue education. Possibility to become Full-time when business allows then will pay vacation & holidays & health stipend; growth opportunity.


• Associate's degree or higher preferred

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $17.50 - $23.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in San Mateo, CA and help customers with their insurance and financial services needs, including:

• Home insurance


• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none