Part-Time Hearing Device Installer & Trainer

Ultipro

Little Rock (AR)

On-site

USD 1,802,000 - 3,007,000

Part time

10 days ago

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Job summary

Sorenson Communications in Little Rock, AR is seeking a part-time Installer/Trainer to install and troubleshoot CaptionCall phones and train customers in their homes. This hands-on role offers flexible hours and the chance to personally help people with hearing loss. You will promote the CaptionCall service, create lead generation activities, and maintain customer records.

Travel is less than 25%. A High School Diploma or GED is required; experience in the hearing health field and with senior

Qualifications

High School Diploma or GED required.
Experience in the hearing health field preferred.
Experience working with senior citizens preferred.

Responsibilities

Install and troubleshoot CaptionCall phones.
Courteously train customers on how to use the phone and its features.
Promote the CaptionCall service.
Create lead generation activities and generate referrals.
Attend and participate in trade shows and other corporate events as assigned.
Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business.
Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events.
Complete service calls as assigned.
Accurately maintain customer records.
Complete required reports and submit invoices and feedback on customer interactions.
Retrieve and clean phones of former customers.
Maintain adequate inventory of equipment and supplies in order to service customers.
Adapt to new responsibilities as necessary.
Other duties as assigned.