Part-Time Inbound CSR — Remote After Training

Suite 1000; Charlotte (NC); On-site; USD 23,419 - 24,796; Part time

Benefits offered by this job

Paid training

All workstation and supplies provided

Flexible scheduling

Job summary

A leading customer service center in Charlotte, NC is seeking Part-Time Customer Service Representatives to handle inbound calls for various industries. Responsibilities include answering calls, documenting details accurately, and providing a professional experience. Candidates should have at least one year of customer service experience, strong multitasking abilities, and a typing speed of 45+ WPM. Higher pay is available for bilingual representatives. Training provided, with remote options after initial training.

Qualifications

• At least one year of call center or customer service experience.
• Willingness to renew a COVID-19 vaccine annually unless exempt.
• Stable, team-first culture with long-tenured staff.

Responsibilities

• Answer inbound calls for multiple clients.
• Document call details accurately in client systems.
• Deliver a professional, empathetic experience for every caller.

Skills

Strong multitasking skills

Written communication skills

Typing speed of 45+ WPM

Tools

Microsoft Office

Job description

A leading customer service center in Charlotte, NC is seeking Part-Time Customer Service Representatives to handle inbound calls for various industries. Responsibilities include answering calls, documenting details accurately, and providing a professional experience. Candidates should have at least one year of customer service experience, strong multitasking abilities, and a typing speed of 45+ WPM. Higher pay is available for bilingual representatives. Training provided, with remote options after initial training.