Part-Time Inbound Call Specialist with Weekend Availability

Mapcommunications; North Richland Hills (TX); On-site; USD 19,000 - 28,000; Part time

Job summary

Map Communications in North Richland Hills, TX is seeking aPart-Time Call Center Representative to provide friendly, professional inbound support to our diverse client base. This 100% inbound role features no sales or cold calls, with fully paid, step-by-step training to set you up for success.

Core responsibilities include handling a high volume of calls, collecting details, routing messages, and using our call processing system to prioritize needs.

Qualifications

• Polite, professional, and engaging phone presence.
• Solid English communication skills, with strong grammar and spelling.
• Basic computer navigation and 35+ WPM typing.
• Punctuality, reliable attendance, and strong work ethic.
• Ability to work one weekend day and holidays in a 24/7/365 operation.

Responsibilities

• Answer a high volume of inbound calls with a friendly, energetic demeanor.
• Collect accurate details, route messages, and connect calls to the correct parties.
• Utilize our call processing system to prioritize customer needs efficiently.
• Consistently meet established performance standards.

Skills

Professional phone presence

Strong English communication

Typing 35+ WPM

Basic computer navigation

Punctuality and reliability

Weekend availability

Job description

Map Communications in North Richland Hills, TX is seeking aPart-Time Call Center Representative to provide friendly, professional inbound support to our diverse client base. This 100% inbound role features no sales or cold calls, with fully paid, step-by-step training to set you up for success.

Core responsibilities include handling a high volume of calls, collecting details, routing messages, and using our call processing system to prioritize needs.