Part-Time In-Person Student Support Specialist

Kentucky Community and Technical College System; Cynthiana (KY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Health care

Tuition reimbursement

403(b) retirement plan

Vacation/Sick Time

Work-Life Balance

9.5 Paid Holidays

Closing pay

Employee Assistance Program

Job summary

Maysville Community & Technical College is seeking a part-time Student Support Specialist to work in-person on the Licking Valley Campus in Cynthiana, KY. The role supports students with academic, professional, and personal needs to overcome barriers.

This on-site position (20 hours weekly) requires assisting with campus technology, testing accommodations, textbook access, tutoring connections, and enrollment processes. Remote work is not offered, and confidentiality must be maintained.

Qualifications

• Bachelor's degree or equivalent years of experience.
• Experience in customer service, student support, or administrative services preferred.
• Familiarity with college technology and self-service systems is a plus.

Responsibilities

• Assist students with college technology and self-service systems including Blackboard, PeopleSoft, student email, campus computers, printing, and digital course materials.
• Provide testing and academic support services, including proctored exams and tutoring connections.
• Assist students with textbooks, IDs, and campus resources such as loaner computers and the food pantry.
• Coordinate with library staff for research support and databases access guidance.
• Help students navigate enrollment, holds, transcripts, and self-service functions.
• Support financial aid processes including FAFSA completion and scholarships.
• Participate in orientation, registration, and other campus activities.
• Maintain records of student assistance and testing activities and protect confidentiality.

Skills

Customer service

Adaptability

Communication

Technological ability

Organization

Time Management

Dependability

Teamwork

Education

Bachelor's degree or equivalent experience

Job description

Maysville Community & Technical College is seeking a part-time Student Support Specialist to work in-person on the Licking Valley Campus in Cynthiana, KY. The role supports students with academic, professional, and personal needs to overcome barriers.

This on-site position (20 hours weekly) requires assisting with campus technology, testing accommodations, textbook access, tutoring connections, and enrollment processes. Remote work is not offered, and confidentiality must be maintained.