Student Success & Tutoring Coordinator

Kentucky Community and Technical College System; Madisonville (KY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health care

Tuition reimbursement/waiver

403(b) employer match

Vacation/Sick Time

Work-Life Balance

9.5 Paid Holidays

Institutional closing pay

Employee Assistance Program

Job summary

Madisonville Community College, part of the Kentucky Community and Technical College System, seeks a Student Support Specialist II to coordinate academic support services and tutoring. Travel is required to support learning spaces and Title III objectives.

The role emphasizes data-informed practice, coordinating in-person and online tutoring, and providing Blackboard support to faculty and students, while building strong interpersonal communications.

Qualifications

• Bachelor’s degree in a related field and two years of related experience.
• Travel is required.
• Ability to work with limited direction.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Assist the Learning Space in addressing Title III objectives and delivering academic support services that promote student persistence, retention, and completion.
• Deliver and coordinate comprehensive academic support services that promote persistence, retention, and completion.
• Coordinate in-person and virtual tutoring programs to ensure equitable student access to academic assistance.
• Recruit, train, schedule, and supervise tutors.
• Create and maintain academic support resources for tutors and subject-specific instructional resources.
• Monitor tutoring utilization, participation, and student success outcomes using data-informed practices.
• Support learning lab operations, including coordination with IT on software, hardware, and technology resources needed by students.
• Train staff on student account setup, access, authentication processes, and basic technology troubleshooting.
• Provide Blackboard support for faculty and students.
• Develop and facilitate student success workshops, including learning strategies and academic preparedness; assist with student orientation and related programs.
• Collect, maintain, and analyze tutoring and academic support data for assessment, reporting, and continuous improvement efforts.
• Collaborate with faculty and the retention specialist to provide timely academic interventions and referrals.
• Demonstrate excellent interpersonal, oral, and written skills.
• Demonstrate ability to work with limited direction.

Skills

Interpersonal skills

Oral communication

Written communication

Data analysis

Education

Bachelor's degree

Tools

Blackboard

Job description

Madisonville Community College, part of the Kentucky Community and Technical College System, seeks a Student Support Specialist II to coordinate academic support services and tutoring. Travel is required to support learning spaces and Title III objectives.

The role emphasizes data-informed practice, coordinating in-person and online tutoring, and providing Blackboard support to faculty and students, while building strong interpersonal communications.