Part-Time In-Office Call Center Associate – Pensions

TEKsystems; City of White Plains (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) retirement plan

Job summary

TEKsystems is seeking an immediate part-time Call Center Representative to join our in-office team in White Plains, NY. The role handles high-volume calls related to pension and healthcare plans, with a focus on accuracy and customer service. Monday–Friday, 1pm–6pm, in-office environment.

Pay is $18/hr, with contract-to-hire potential and standard benefits. This position requires strong communication and MS Office proficiency, plus typing 35 WPM or faster.

Qualifications

• 1 year of call center customer service experience.
• Microsoft Office proficient.
• Type 35 WPM.

Responsibilities

• Field calls from clients & customers regarding pension plans, healthcare plans, and financial information.
• Receive upward of 100-150 calls per day.
• Enter customer info/conversation info into database while fielding inbound calls.
• Deliver customer service with professionalism and courtesy.
• Handle inbound phone calls and direct accordingly.
• Assist with clerical tasks as needed.

Skills

Call center experience

Tools

Microsoft Office

Job description

TEKsystems is seeking an immediate part-time Call Center Representative to join our in-office team in White Plains, NY. The role handles high-volume calls related to pension and healthcare plans, with a focus on accuracy and customer service. Monday–Friday, 1pm–6pm, in-office environment.

Pay is $18/hr, with contract-to-hire potential and standard benefits. This position requires strong communication and MS Office proficiency, plus typing 35 WPM or faster.