PART TIME CALL CENTER REPRESENTATIVE $18/HR - IMMEDIATE HIRE

TEKsystems; City of White Plains (NY); Sur place; USD 20 000 - 29 000; Temps partiel

Avantages offerts par ce poste

Medical benefits

Dental benefits

401(k) retirement plan

Résumé du poste

TEKsystems is seeking an immediate part-time Call Center Representative to join our in-office team in White Plains, NY. The role handles high-volume calls related to pension and healthcare plans, with a focus on accuracy and customer service. Monday–Friday, 1pm–6pm, in-office environment.

Pay is $18/hr, with contract-to-hire potential and standard benefits. This position requires strong communication and MS Office proficiency, plus typing 35 WPM or faster.

Qualifications

• 1 year of call center customer service experience.
• Microsoft Office proficient.
• Type 35 WPM.

Responsabilités

• Field calls from clients & customers regarding pension plans, healthcare plans, and financial information.
• Receive upward of 100-150 calls per day.
• Enter customer info/conversation info into database while fielding inbound calls.
• Deliver customer service with professionalism and courtesy.
• Handle inbound phone calls and direct accordingly.
• Assist with clerical tasks as needed.

Connaissances

Call center experience

Outils

Microsoft Office

Description du poste

IMMEDIATE PART TIME CALL CENTER REPRESENTATIVE NEEDED, START NEXT WEEK

OPPORTUNITY TO WORK WITH ONE OF THE LARGEST INSURANCE/RETIREMENT BENEFIT ORGANIZATIONS IN THE AREA

MONDAY - FRIDAY 1PM-6PM

WHITE PLAINS, NY (IN OFFICE, NOT REMOTE)

$18/HR

Qualifications

• 1 year of call center customer service experience
• Microsoft office proficient
• Type 35 WPM

Responsibilities

• Field calls from clients & customers regarding pension plans, healthcare plans, and financial information
• Receive upward of 100-150 calls per day
• Enter customer info/conversation info into database while fielding inbound call
• Field calls with the utmost level of customer service
• Inbound phone calls
• Pension plans, Disability,
• High volume calls
• Enter customer information
• Answer and direct incoming calls in a high volume of call switchboard environment
• Ability to answer with a defined script and an enthusiastic manner and time
• Multi-tasking and clerical support as assigned by department

Job Type & Location

This is a Contract to Hire position based out of White Plains, NY.

Pay And Benefits

The pay range for this position is $18.00 - $18.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of White Plains, NY.

Application Deadline

This position is anticipated to close on Nov 11, 2026.

Workplace Type

This is a fully onsite position in White Plains,NY.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.