Part-Time Ice Arena Operations Lead – Flexible Hours

The Sports Facilities Advisory & Management; Chicago (IL); On-site; USD 17,000 - 28,000; Part time

Job summary

Gallagher Ice Rink at Gallagher Way in Chicago seeks an Operations Supervisor to oversee daily ice arena operations, staff coordination, and event support. You will ensure ice maintenance, safety, and high-quality guest experiences in a busy, year-round venue.

The role requires flexibility for nights, weekends, and holidays, with a strong emphasis on teamwork, communication, and safety. This is a part-time, non-exempt position reporting to the Operations Manager and based in Chicago.

Qualifications

• Ability to work with a wide variety of ages from preschool through adult.
• Knowledge of ice maintenance and rink operations is highly desirable.
• Proven experience in facility management, preferably in an ice arena or similar environment.
• Flexible work schedule (nights, weekends, holidays) and regular attendance.
• Excellent communication skills, both verbal and written.
• Must have excellent guest service skills.
• Must be detail-oriented with outstanding organizational skills.

Responsibilities

• Provide courteous and friendly service to all guests and staff.
• Supervise and coordinate daily operations of the ice arena, including ice maintenance, scheduling, and facility management.
• Ensure the ice surface is properly maintained, including resurfacing and checking quality.
• Assist in overseeing event setup and teardown for games, skating sessions, and rentals.
• Assist in managing inventory of ice arena supplies and equipment.
• Enforce facility policies and safety standards; respond to incidents as needed.
• Assign duties to staff during shifts and communicate event needs to management.

Skills

Facility management

Ice arena operations

Guest service

Team supervision

Safety awareness

Communication skills

Multi-tasking

Job description

Gallagher Ice Rink at Gallagher Way in Chicago seeks an Operations Supervisor to oversee daily ice arena operations, staff coordination, and event support. You will ensure ice maintenance, safety, and high-quality guest experiences in a busy, year-round venue.

The role requires flexibility for nights, weekends, and holidays, with a strong emphasis on teamwork, communication, and safety. This is a part-time, non-exempt position reporting to the Operations Manager and based in Chicago.