Tax Program Site Coordinator - Seasonal, Remote Options

North Hills Community Outreach, USA; Pittsburgh (Allegheny County); Hybrid; USD 25,000 - 34,000; Part time

Job summary

North Hills Community Outreach is seeking a Site Coordinator for its Free Tax Prep Program. You will coordinate FTP sites, ensure quality federal, state, and local tax returns for low- to moderate-income clients, and maintain compliance with IRS, United Way, and NHCO standards while supervising volunteers.

Responsibilities include recruiting and training volunteers, scheduling appointments, maintaining site readiness, handling IRS guidelines, and promoting the program to the community.

Qualifications

• Basic understanding of tax preparation; willingness to learn IRS procedures.
• Ability to work with diverse low-income individuals, families, and volunteers.
• Competence in Microsoft Office and familiarity with tax software (e.g., TaxSlayer).
• Strong interpersonal and communication skills, both verbal and written.
• Ability to manage multiple tasks and deadlines independently.

Responsibilities

• Coordinate Free Tax Prep sites and oversee tax preparation activities.
• Recruit, train, and support volunteer tax preparers.
• Ensure compliance with IRS Quality Site Requirements and confidentiality rules.
• Manage appointment schedules and workflows for site operations.
• Provide guidance to volunteers and clients on tax-related questions.

Skills

Tax preparation basics

Interpersonal communication

Office software

Tax software familiarity

Time management

Volunteer coordination

Confidentiality & ethics

Education

Degree in accounting or related field

4 years related experience

Tools

TaxSlayer

Microsoft Office

Job description

North Hills Community Outreach is seeking a Site Coordinator for its Free Tax Prep Program. You will coordinate FTP sites, ensure quality federal, state, and local tax returns for low- to moderate-income clients, and maintain compliance with IRS, United Way, and NHCO standards while supervising volunteers.

Responsibilities include recruiting and training volunteers, scheduling appointments, maintaining site readiness, handling IRS guidelines, and promoting the program to the community.