Part-Time HVAC Dispatcher with Growth & Benefits

Call-the-Be; River Glen (CT); Sur place; USD 25 000 - 32 000; Temps partiel

Avantages offerts par ce poste

401(k) with company match

Health, dental, and vision insurance

Short- and long-term disability

Life insurance

Paid holidays and generous PTO

Referral bonus programs

Supportive team environment withgrowth

Résumé du poste

Call The Bee in Connecticut is seeking a highly organized Dispatcher to schedule technicians for residential service calls and installations. You will be the central liaison between the office and field teams, ensuring timely, high-quality customer service.

You will prioritize jobs, coordinate with technicians, communicate with customers, track progress, and maintain detailed records. The role is part-time with a schedule of Monday, Wednesday, Friday 7am–3:30pm, offering benefits and a

Qualifications

• Prior experience in dispatching, scheduling, or a related administrative role.
• Strong communication and customer service skills.
• Ability to multitask and remain calm in a fast‑paced environment.
• Familiarity with dispatching software; ServiceTitan experience is a big plus.
• Detail‑oriented and adept at managing logistics and timelines.
• A team player who thrives in a collaborative setting.

Responsabilités

• Schedule and dispatch technicians for residential service calls and installations.
• Prioritize jobs based on urgency, technician availability, and geographic location.
• Communicate clearly with customers regarding appointment confirmations, updates, and expectations.
• Coordinate emergency responses and resource allocation.
• Track technician progress and adjust scheduling in real‑time as needed.
• Maintain detailed records of service calls and field activities.

Connaissances

Dispatching experience

Communication skills

Multitasking

ServiceTitan experience

Outils

ServiceTitan

Description du poste

Call The Bee in Connecticut is seeking a highly organized Dispatcher to schedule technicians for residential service calls and installations. You will be the central liaison between the office and field teams, ensuring timely, high-quality customer service.

You will prioritize jobs, coordinate with technicians, communicate with customers, track progress, and maintain detailed records. The role is part-time with a schedule of Monday, Wednesday, Friday 7am–3:30pm, offering benefits and a