Part-Time Hotel Guest Experience Specialist

Courtyard By Marriott; Salisbury (NC); On-site; USD 21,000 - 25,000; Part time

Job summary

Courtyard By Marriott Salisbury is seeking a Guest Service Representative to provide warm, efficient service at the front desk. This part-time role requires availability for 7:00–15:00 and 15:00–23:00 shifts, with duties including greeting guests, processing registrations, handling inquiries, and promoting hotel amenities.

Applicants should have 1+ years of customer service experience in hotels, a high school diploma, and a professional, punctual attitude.

Qualifications

• 1+ years of experience in customer service at a branded hotel preferred.
• High School diploma or equivalent.
• Must display professionalism and honesty and trustworthiness.
• Must have excellent attendance and be punctual.

Responsibilities

• Greet and register guests, assign rooms, protect guest privacy, and accommodate requests.
• Promote and sell hotel services and amenities.
• Encourage repeat business by handling future reservations and recommendations.
• Ensure credit cards are checked for validity and PMS is utilized.

Skills

Customer service

Phone etiquette

Communication

Multi tasking

Education

High School diploma or equivalent

Tools

Property Management System (PMS)

Job description

Courtyard By Marriott Salisbury is seeking a Guest Service Representative to provide warm, efficient service at the front desk. This part-time role requires availability for 7:00–15:00 and 15:00–23:00 shifts, with duties including greeting guests, processing registrations, handling inquiries, and promoting hotel amenities.

Applicants should have 1+ years of customer service experience in hotels, a high school diploma, and a professional, punctual attitude.