Part-Time Hospital PBX & Communications Specialist

AdventHealth; Shawnee (KS); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Medical/Dental/Vision coverage

403-B Retirement Plan

Paid Time Off from Day One

Parental Leave (4 weeks 100%)

Career Development

Well-being Resources

Job summary

AdventHealth in Shawnee, Kansas seeks a part-time PBX/call center operator to handle high-volume calls, document events, and support emergency communications. The role requires maintaining confidentiality and HIPAA compliance, with training on call processing procedures.

Benefits begin from day one and include strong family-friendly supports. The ideal candidate will have at least one year of relevant experience, be able to work nights, weekends, and holidays, and provide excellent customer

Qualifications

• High school grad or equivalent.
• 1+ year PBX switchboard or call center experience.
• Customer service experience preferred.
• Ability to work nights, weekends, and holidays.
• Strong documentation skills.

Responsibilities

• Answers and transfers incoming calls promptly.
• Documents event details accurately and timely.
• Executes communications efficiently and accurately.
• Stays current on hospital procedures and codes.
• Assists training new staff on call processing procedures.

Skills

Customer service

Effective communication

Teamwork

Multitasking

Education

High School Grad or Equiv

Associate

Tools

PBX switchboard

Job description

AdventHealth in Shawnee, Kansas seeks a part-time PBX/call center operator to handle high-volume calls, document events, and support emergency communications. The role requires maintaining confidentiality and HIPAA compliance, with training on call processing procedures.

Benefits begin from day one and include strong family-friendly supports. The ideal candidate will have at least one year of relevant experience, be able to work nights, weekends, and holidays, and provide excellent customer