Part-Time Hospital Communications Operator – Mon & Fri

RWJBarnabas Health; Elizabeth (NJ); On-site; USD 20,000 - 29,000; Part time

Job summary

RWJBarnabas Health is seeking a Communications Operator in New Jersey to manage incoming and outgoing calls, route them to the right departments, and provide excellent patient and visitor support. The role requires handling paging, maintaining directories, and assisting in emergencies while ensuring HIPAA compliance.

The position offers part-time hours, with Monday and Friday 9:00am-5:00pm and alternating weekends/holidays.

Qualifications

• High school diploma or equivalent required.
• Strong communication, organizational, multitasking, and computer skills.
• Experience as a switchboard operator or in a customer service role is preferred.

Responsibilities

• Handle incoming and outgoing calls and overhead paging at two sites.
• Direct calls to departments and staff with accurate routing.
• Provide information about hospital services and visiting hours.
• Maintain staff directory and call logs; generate reports as needed.
• Respond to emergencies and alarms per protocols.
• Maintain HIPAA confidentiality.
• Perform data entry and update call logs.

Skills

Communication skills

Organization

Multitasking

Computer skills

Education

High school diploma or equivalent

Tools

Electronic health record systems

Job description

RWJBarnabas Health is seeking a Communications Operator in New Jersey to manage incoming and outgoing calls, route them to the right departments, and provide excellent patient and visitor support. The role requires handling paging, maintaining directories, and assisting in emergencies while ensuring HIPAA compliance.

The position offers part-time hours, with Monday and Friday 9:00am-5:00pm and alternating weekends/holidays.